Stimulation and facilitation of the internationalization of higher education




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Developing employability and work experience


The emphasis placed by higher education institutions on the employability skills of students and graduates is becoming an increasingly important factor in the decision-making process of students when choosing a higher education institution. Including transnational internships in career path planning is a vital tool to prepare students for the global work place of the future. This course will review different careers service models and look at the strategic requirements for a careers service. It will also focus on models of funding and development which can be adapted to meet the needs of different institutions, and will explore the teaching of employability skills which can make a significant impact on student success in the labor market. Special focus will be given to building sustainable company relations, mentoring processes and the involvement of alumni associations. After attending the course, participants will have insight into all aspects of employability, career planning, internship management and company relations.




Employability skills

Careers services development

Work placements, internships and career path planning


Company relations

Process and project management





The course will focus on careers service models and best practice examples in service provision to a range of stakeholders. It will also focus on developing employability skills by using transnational internship and work placement schemes to prepare the student for their career planning and employability in the global work force. Participants will be provided with the tools to assess which specific services could work at their institutions. They will also be introduced to the financial and organizational aspects of a careers service. The course materials are designed to allow all participants to develop a relevant action plan to take back to their institution.


Learning outcomes


At the end of the training course, participants will have the skills to:

íP         prepare students and graduates to enter the global work force by improving their employability skills

íP         improve and develop their HEIíŽs career services to attract students design work placements and internships for sustained company relations


Managing alumni programmes effectively


This new training course was prepared upon request of the participants of the very popular íąAlumni A to ZíŽ course. Most of the sessions will cater to the needs of middle to senior level managers dealing with alumni relations. Experienced professionals will cover the key areas of alumni relations and will focus on how to plan and implement the key alumni projects that suit participantsíŽ institutional needs. The main topics will include strategic planning, alumni associations and non-traditional alumni groups, records management, institutional assessment and surveying alumni, alumni communications and online communities, special events and reunions and fundraising. The course will review trends, resources, and tips on how to get participantsíŽ existing alumni programs to the next level.




Strategic planning

Alumni associations and non-traditional alumni groups

Records management and database

Institutional assessment and surveying alumni

Alumni communications and on-line communities

Special events and reunions

Alumni career and student recruitment programmes

Alumni fundraising





This course will focus on an overall understanding of alumni relations. It will provide a set of tools for strategic planning and assessment framework; case studies showing cultural and institutional peculiarities of alumni involvement; invaluable experience in role-playing and modeling situations that will help participants to effectively manage alumni programs.


Learning outcomes


Participants will acquire skills that will allow them to effectively manage an alumni relations program or an alumni component within their respective within the budget realities of their own institutions. Participants will take home ideas for programs and projects that have proven successful for other institutions. In addition to the many new ideas they will bring back, they will receive course materials filled with outlines, articles, checklists and samples.


The art of credential evaluation: an introduction


This training course will provide an introduction to the most important elements of international credential evaluation. Participants will gain insight into educational systems, criteria and methodology, requirements regarding the evaluation file (i.e. contents, translations, and photocopies), and the importance of accreditation and recognition. The course will focus on the framework of academic and professional recognition, including legal aspects, relevant networks, instruments and trends. The problems and characteristics of fraudulent documents will also be presented. The course will include a session on the evaluation of credentials from a selection of many countries. A large part of the training course will be spent evaluating and discussing actual cases. Participants are invited to bring cases from their own experience with them.




Educational Systems

Accreditation and recognition of institutions and programs

Tools of the trade in credential evaluation

Fraudulent documents

Credential Evaluation: criteria and procedures

Evaluating credentials from third countries

Academic and professional recognition: the legal framework, networks, instruments and trends





The focus of the course is teaching professionals relatively new to credential evaluation the most important aspects of what is considered to be good practice in the field.


Learning outcomes


Upon completion of the course participants will:

íP         be aware of key similarities and differences among educational systems around the world, and thus be more equipped to make an informed evaluation of a foreign credential

íP         be aware of the importance and relevance of accreditation and recognition in the field of credential evaluation

íP         be familiar with the essential documents in the evaluation file, the requirements regarding photocopies and translations, and the information resources available

íP         be familiar with the various types of illegitimate documents and the measures that can be taken to fight fraud

íP         be aware of the guidelines for good practice in credential evaluation and be able to apply these when evaluating cases with a limited degree of complexity

íP         increase familiarity with the issues that arise when evaluating documents from a selection of countries and how these can be addressed

íP         be aware of the environment in which the credential evaluator works regarding national and international legislation and information networks


Advising international students


Internationalization has become an essential element in the strategic development of many higher education institutions. Yet the presence of a diverse student body at universities not only challenges the faculty to internationalize curricula, but also calls for a new look at the guidance and services provided to international students. Which advising competencies are needed when dealing with culturally diverse students? What cultural issues should advisers be aware of in working with international students? What does it mean to be an inter-culturally competent advisor? What are some best practices in advising international students? This course addresses these issues in a comprehensive and highly interactive manner. Topics include: advisor role and skills, communicating successfully with international students, transition and intercultural adaptation, intercultural competence development.




Foreign student advisor role and skills

Culture, perception, and awareness of world views

Value differences

Communicating successfully with international students

Transition and intercultural adaptation


Intercultural competence development





The acculturation process international students go through when studying abroad

Knowledge, skills, and experience needed when dealing with international students

Coping with cultural differences between the students and advisors/university personnel

Sensitivity of educational institutions to the needs of international students

Enhancement of institutional development with regard to serving a diverse student body



Learning outcomes


Upon completion of the course participants will have:

íP         increased their understanding of intercultural theory, the experience of international transitions, and the application of this knowledge to advising international students

íP         increased their skills in advising international students

íP         increased intercultural competency

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